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Mediates complaints alleging deceptive advertising claims or marketplace conduct, answers inquiries about companies and charities, issues warnings about fraudulent business schemes, and provides general consumer information.

The EEOC enforces employment laws and investigates cases of possible employment discrimination. The laws apply to work situations including: hiring, firing, promotions, harassment, training, wages, and benefits. The laws apply to most employers with at least 15 employees, plus most labor unions and employment agencies.

Is a voluntary mediation program to assist parties in reaching a satisfactory mutual resolution to a complaint. It is an informal way of settling disputes without going to court. In mediation, both parties sit down face-to-face with a trained mediator. No judge is present. The mediator helps you arrive at a solution.