CONSUMER PROTECTION | OFFICE OF THE COMPTROLLER OF THE CURRENCY
If you have a problem with your national bank or federal savings association, and want to submit a complaint, the Office of the Comptroller of the Currency's (OCC) Customer Assistance Group may be able to help. The OCC regulates national banks and federal savings associations. Some issues that we cannot help with are: Give legal advice; Act as a court of law or as an attorney on your behalf; Become involved in matter that has been litigated or is being litigated; Advocate for either party; or Seek monetary compensation.
Last assured
04/02/2025
Physical Address
99 Summer Street, Boston, MA 02110
Application process
File online or mail complaint *If you are unsure if this department regulates your bank, call ahead. They can confirm where to file your complaint
Fee
No fee
Eligibility
Handles complaints for National banks and Federal Savings Associations
Service area
NH state
Agency info
OFFICE OF THE COMPTROLLER OF THE CURRENCY
The Office of the Comptroller of the Currency (OCC), an independent bureau within the U.S. Department of the Treasury, charters, regulates, and supervises all national banks, federal savings associations, and federal branches and agencies of foreign banks in the United States