CONSUMER ASSISTANCE & PROTECTION | NH INSURANCE DEPARTMENT
21 South Fruit Street, Ste 14, Concord, NH 03301-7317
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New Hampshire state
Description
We forward each complaint to a representative of the company for review. Complaints received by the department are generally forwarded to the company within 3 business days of receipt. By law, companies must respond to consumer complaints. Companies may take up to 4 or 5 weeks to respond to a complaint. However, we receive responses to most complaints within 20 days. We act as intermediary to help resolve problems between consumers and department licensees. We attempt to assist with reconciliation, resolution or compromise of disputes. However, neither consumers nor department licensees are required to accept any attempted resolution arrived at through our efforts to mediate the dispute.
What's Here
Providing organization
NH INSURANCE DEPARTMENT
Our mission is to promote and protect the public good by ensuring the existence of a safe and competitive insurance marketplace through the development and enforcement of the insurance laws of the State of New Hampshire. We are committed to doing so in an honest, effective and timely manner. In pursuit of our mission we will treat all of our constituencies in an open, fair and respectful manner and will strive to uphold the highest professional, ethical and quality standards.