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STEPSAVER PROGRAM | MANCHESTER TRANSIT AUTHORITY

110 Elm Street, Manchester, NH 03101-2799

Eligibility for service is determined by the MTA under the guidelines of the Americans with Disabilities Act (ADA). People and seniors with disabilities
Service is provided on an advanced reservation basis. Customers who are eligible for the service may call the MTA dispatch office and schedule their rides up to a week in advance. Reservation hours: Mon. - Fri. 5:30 am - 7:30 pm Saturday 9:30 am - 4 pm Transportation is provided Mon. - Fri. 5:30 am - 7 pm Saturday 9:30 am - 4:30 pm Stepsaver is closed on the same holidays as the fixed route system
6036238801

Voice - Service/Intake

8007352964

Voice - TTY/TDD Relay NH Access

6036264512

Fax - Fax

6034343569

Voice - Service/Intake | CART

Must complete application form, call Manchester Transit Authority to request an application package, or download application online at: www.mtabus.org Completed applications should be sent to: Manchester Transit Authority ATTN: StepSaver Service 110 Elm Street Manchester, NH 03101

Set fee

Bedford, New Hampshire
Goffstown, New Hampshire
Manchester, New Hampshire

Description

Stepsaver is a transportation program offered by the Manchester Transit Authority as required under the Americans with Disabilities Act (ADA) of 1990. This Act requires the MTA to provide a "complementary paratransit program" to individuals who are prevented from using the fixed route bus service. Stepsaver is a curb-to-curb transportation service that provides assistance to individuals who are prevented from using the regular fixed route bus service. Some customers may require the assistance of a Personal Care Attendant (PCA) to ride the vehicle. In order to be registered as a PCA, the eligible customer must have a physician complete a PCA certification form indicating that the customer must have a PCA. PCAs ride for free with the eligible customer. Customers may also bring along paying guests when space is available. No more than three (3) guests may ride at any time.

Providing organization

MANCHESTER TRANSIT AUTHORITY

Public transportation service for greater Manchester. Service provided in Goffstown, Hooksett, New Boston, Chester, Derry, Londonderry, Hampstead and Salem. All buses are wheelchair accessible.