The shelter is a private building at an undisclosed location in Sullivan County and is equipped with secure entry systems. It is fully accessible to individuals with disabilities and limited mobility. The shelter can accommodate up to 16 individuals. Shared spaces include a toddler room, laundry facility, library, kitchen, dining and living room. Bedrooms are equipped for families. Volunteer safe homes are also available. Staff and advocates provide: emotional support, access to medical, social, and mental health services, and help in finding permanent housing.